LEAN Convention Focusing on Service Excellence

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LEAN Service Excellence Convention in Orlando May 2-3
Creativity-Develop your team’s ability to create new services and service delivery experiences your customers don’t yet know they want.
Service Excellence-Use Toyota Way to Service Excellence principles and practices to create a company-wide culture of service excellence.
Customer Satisfaction-Provide flawless service delivery to retain your current customers and grow your business by attracting new ones.
Service Process Improvement-Continuously enhance your team’s ability to deliver exactly what each customer wants, when they want it, right the first time.
Professional Development for LEAN professionals. Join us on May 2-3 in Orlando, FL Go to http://www.orexconvention.com to register today!


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